Shipping Policy
At FitXtreme, we aim to deliver your order safely and on time.
Orders received on Sundays or Pakistan's national holidays will be processed and shipped on the next working day.
Delivery Time
Our standard delivery time is usually 4–5 working days. However, delivery may take up to 7 working days during busy shopping seasons, sales campaigns, or courier delays.
Please note that deliveries are not made on Sundays.
Delivery Address
Your order will be delivered to the home or office address provided by you at the time of checkout. Please make sure your address and contact number are correct to avoid any delivery issues.
We do not deliver to PO boxes. All orders must be received and signed for at the time of delivery.
Our courier partner will usually attempt delivery at least twice. If the customer is unavailable or refuses to receive the parcel, the order may be returned to us.
Cancelled or Refused Orders
If an order is cancelled after dispatch, refused at delivery, or not received by the customer for any reason, FitXtreme may require an advance payment of Rs. 500 on the next order.
High-Value Orders
For orders above Rs. 15,000, the customer may be required to pay 10% advance payment before dispatch.
Refund Deduction
If you request a refund for your complete order as per our Exchange & Return Policy, an amount of Rs. 200 may be deducted from the refund amount as processing charges.
Contact Us
For shipping-related questions or order support, please contact FitXtreme:
Telephone / WhatsApp Support: +92 332 3463034
Email: fitxtremestore@gmail.com